There are a number of ways that participants can access your video and/or screen sharing conference call from within their browser. There is no need for them to have an account with us and there is nothing for them to download.




If you wish to initiate an on-demand conference via the "Start" button on your homepage, you can have participants join your video call by sending them your unique URL that is in the center of your home page for those that have sent their dashboard settings to to Video Focused.  Also see FAQ's/Getting Started/ 'Dashboard View Settings' 

HOST: Click on 'Copy my meeting room link"' (or click on the link just under the meeting room name on the home page) and then paste this info into a message to send to participants.


1. Open the link in their preferred browser.

2. A window will appear asking them to enter their preferred name to join your video or web conference as a guest, or if they have an account, they can also sign in from here.

3. In the next window they will be prompted to give access to their microphone and/or webcam. They should select 'allow'. On this page they will be able to decide if they want to have their webcam or microphone enabled before connecting. When ready, click or tap 'Join Conference'.


4. Once they are in your 'Online Meeting Room' they can turn on their video by clicking the camera icon. Clicking on the microphone icon again will mute their line when needed. Participants can activate full screen when viewing a document you may be sharing with them by clicking 'Expand' or 'Full Screen' (just under the main menu at the top of the screen).




If you have scheduled a video conference call, the easiest way for your participants to join is by clicking on the 'Join online meeting' link from within their email invitation at the planned start time. As long as invitees join the conference from the internet, rather than dialling in by phone, they'll be able to access the video functionality.


You will notice in the email invitation that there is also a link to run a connection test for callers, so that they can verify they have the required software and hardware to be able to join the call via internet. They only need to click on 'Run test' and a new window will open - simply follow the instructions.




An on-demand video conference call can also be initiated by pasting your unique conference URL into your web browser. This same link can be used by all your participants. It will look like this, with your designated Access Code at the end:


This link can be found at the top of your account homepage. Simply click on the 'Copy details' button to add this information to your clipboard. You can then paste this into an email, chat or text message to send to participants.



Rather than copying and pasting the entire online meeting room url into the Google Chrome browser, conference participants also have the option of joining a conference by entering the access code on the website. To do this, callers will simply use the Google Chrome browser to access From here, they will input the participant access code of the conference they wish to join and again click the "JOIN MEETING " button to to call directly into the conference. 



Using the Online Meeting Room, as the host of the call you have the option to add participants by clicking the 'Invite Participants' icon in the participant list on the right-hand side of the screen. This will automatically send an invite via email to your chosen contact/s lickety-split, so they can hop on the call the moment they’re needed.