Telephone Conference Controls:


Available to all callers:


*2  Raise or lower your hand

*3  Move to and from your assigned breakout room (Only available with paid subscription from $9.99/month -
*6  Mute or unmute your line


Available to call moderators only:


*5  Meeting Lock (Only available with paid subscription from $9.99/month -
*7  Toggle Mute Mode (see below for details)
*8  Toggle entry and exit chimes
*9  Start and stop recording (Only available with paid subscription from $9.99/month -
*0  End Conference

Note:  The above information can also be found on the Home Page of your account.  Select the 'Phone controls" tab  


Available Mute Modes:

Conversation Mode: Default mode where all participants may speak, mute or unmute themselves by pressing *6.
Q&A Mode: All participants are muted and have the ability to unmute themselves individually by pressing *6.
Presentation Mode: All participants are muted and can only be unmuted by the moderator.



Set a default Mute Mode for all calls:

The default mute mode for all your calls can be set from within your account. Go to 'Settings' and then select 'Moderator Controls' and click on your preferred default mute mode.

*Note that this new setting will only apply to calls that take place or are scheduled after you changed the setting. To change the default mute mode for calls already scheduled, you would need to cancel and re-schedule them to have the new setting applied to those calls.



Moderate the call from your computer:


If you would like to moderate your call from your computer, please visit the following support page article which explains how you can manage your conference via the Online Meeting Room: