Protect your conference calls with additional security settings
Available on all paid plans
One-Time Access Code
If you have an important call and you want to ensure it is private, just select the 'Security Settings' option when scheduling your call. This option can be found at the bottom of the first 'Schedule a conference' page and will give you the option to randomly generate a one-time access code to be used just for that particular scheduled call.
You will also have the option to add an additional layer of security by choosing your own 'Security Code' just for this meeting. Callers will be prompted to enter this after the access code has been accepted. For scheduled calls, this feature can only be used in combination with the one-time access code.
The one-time access code will be sent to all invitees, along with the regular conference dial-in number/s and meeting URL. Participants will only need to enter this code instead of your regular code after calling the usual dial-in number.
**The one-time code will be active 15 minutes before the scheduled start time.
Join a video conference using the one-time security code
- Schedule a conference using the one-time access code security setting
- Conference organizer:
- Login to your account online
- Click 'Start' and ensure that you select the scheduled meeting
- OR Click on the relevant meeting in the 'Today's calls' section
- OR Go to the 'Upcoming' section and click on the relevant conference
- Open the email invitation or reminder for the scheduled meeting
- Click on the meeting link in the email
- If a participant adds the meeting to their calendar, they can also click on the meeting link in their calendar to join.
Default for all Meetings
Via the settings section in your account, select 'Security'. The one-time code and shared/unique passcodes can all be selected automatically. This will set ALL of your scheduled meetings to have a unique access code as your default preference.
Shared passcode / Unique passcode
Via the settings section in your account, select 'Security', enter your own preferred code that participants will be prompted to enter when calling using a phone and also via a pop-up message when they join via web. This will add another layer of security for situations where discretion and privacy are required.
The unique passcode also ensures you know exactly who is present in your meeting. Allowing you to keep a record of attendees and also know exactly who you are talking to. Only contacts in your address book will be able to attend and unlike guests who join without the unique passcode, the name listed in the inline meeting room will be the same as you have entered in your address book.
While a conference is in progress, you have the option to lock the 'room'. This will prevent additional participants from connecting via phone or web.
Via Web: While logged into your account, join the Online Meeting Room and click on the settings cog in the Menu and then click or tap on the 'Lock' button as shown below.
Via Phone: Ensure you have called in with the moderator PIN and press *5 from your phone's dial pad to prevent new participants from joining. To unlock the conference, just press *5 once more.