T-Mobile and MetroPCS have recently changed their nation-wide calling plans, and have started charging their customer 1¢ / minute to dial most free conference calling phone numbers, including some of the US dial-in numbers we provide. This charge affects ALL free conference calling services, not just FreeConference.com.
According to their FAQ page: “T-Mobile has implemented a $.01 charge per minute for calls to out-of-plan numbers. This charge affects calls to a limited number of services like chat lines, conference calls, and radio broadcast lines.”
We apologize for any interruption to your service. However, this issue is NOT originating from our end, and we certainly would have no reason to restrict users' access to our service. We strongly recommend that anyone experiencing these issues open a trouble ticket with their long-distance provider.
If you have been experiencing issues due to the Metro-PCS/T-Mobile charge, please contact support via email: email@example.com or phone: 1 877 507 0040 and one of our customer service agents would be glad to help you find a solution to your problem.
*Additionally, if you are interested in avoiding charges for your callers, consider using one of our Toll-Free International Numbers or getting a local urban number with our City Plan.