FAQs

How do I record my call?
AVAILABLE WITH: FREE STARTER PLUS PRO It's great to take notes during a call or meeting, but nothing beats having the ability to go bac...
Tue, 19 Apr, 2022 at 6:31 AM
How Many Participants Can I Have On My Call?
The number of allowed participants is based on which plan the account holder/moderator selects.    FreeConference.com plans are allowed up to 250 telephon...
Fri, 29 Apr, 2022 at 8:16 AM
What Are Premium Minutes
*Please note: this information only applies to customers who are currently on a paid plan. Free numbers have unlimited minutes, so we don’t tally those and ...
Wed, 19 May, 2021 at 1:52 PM
What is the moderator PIN for? How do I use it?
Dial-In Moderator When joining a conference call by phone, a moderator pin or access code will be required to have access to the call.   The moderator...
Fri, 29 Apr, 2022 at 8:19 AM
How Long Can My Call Last?
The maximum length your FreeConference.com call can last for is 12 hours. This is the same if you are calling via phone or internet - or both. And you can ...
Fri, 16 Aug, 2019 at 7:04 AM
How to Resend Conference Invitations / Send Reminder Emails
Conference email invitations are sent out to participants immediately after scheduling a conference online and reminders will be sent out 15 minutes prior t...
Thu, 20 Sep, 2018 at 7:14 AM
I'm having trouble calling from T-Mobile/Metro PCS
T-Mobile and MetroPCS have recently changed their nation-wide calling plans, and have started charging their customer 1¢ / minute to dial most free conferen...
Mon, 27 May, 2019 at 6:52 AM
Busy Signal - Can't access conference call
We know how frustrating it can be when you or your participants can't join a call because you get a busy signal. Often, this is likely a call terminati...
Mon, 20 Jun, 2022 at 6:12 AM
How do I Delete my Account?
If you encounter any problems with the service, we’re here to help and can be reached directly at support@freeconference.com. If you need to completely dele...
Wed, 3 Oct, 2018 at 11:53 AM
My Participants are being charged to call in
T-Mobile and MetroPCS have recently changed their nation-wide calling plans, and have started charging their customer 1¢ / minute to dial most free conferen...
Mon, 27 May, 2019 at 6:55 AM