FAQs

I'm having trouble calling from T-Mobile/Metro PCS
T-Mobile and MetroPCS have recently changed their nation-wide calling plans, and have started charging their customer 1¢ / minute to dial most free conferen...
Mon, 15 Oct, 2018 at 12:28 PM
How do I record my call?
AVAILABLE WITH: FREE STARTERPLUSPRO Taking notes during a conference is helpful, but when you really need to know exactly what was discussed and agreed...
Fri, 31 Aug, 2018 at 12:26 PM
How Many Participants Can I Have On My Call?
The number of participants you can have on one call depends on your subscription and chosen call-in methods.   All FreeConference.com accounts can have u...
Wed, 6 Jun, 2018 at 4:55 PM
I Have an Access Code - How Do I Join a Conference?
Join an Online Meeting with an Access Code at FreeConference.com   Just as access codes make it easy to enter conferences over the phone, they can now be ...
Fri, 20 Jul, 2018 at 8:14 AM
What Are Premium Minutes
*Please note: this information only applies to customers who are currently on a paid plan. Free numbers have unlimited minutes, so we don’t tally those and ...
Fri, 27 Jul, 2018 at 2:12 AM
Participants Can't See and/or Hear Me
If other participants are unable to hear you or they can not see your video, it may only be that you need to adjust a simple setting within your browser. ...
Wed, 6 Jun, 2018 at 4:55 PM
How Long Can My Call Last?
The maximum length your FreeConference.com call can last for is 6 hours.
Wed, 6 Jun, 2018 at 4:55 PM
How to Resend Conference Invitations / Send Reminder Emails
Conference email invitations are sent out to participants immediately after scheduling a conference online and reminders will be sent out 15 minutes prior t...
Thu, 20 Sep, 2018 at 7:14 AM
Busy Signal - Can't access conference call
We know how frustrating it can be when you or your participants can't join a call because you get a busy signal. Often, this is likely a call terminati...
Thu, 27 Sep, 2018 at 6:49 AM
How do I Delete my Account?
If you encounter any problems with the service, we’re here to help and can be reached directly at support@freeconference.com. If you need to completely dele...
Wed, 3 Oct, 2018 at 11:53 AM