What are Toll-Free Dial-ins?

Toll-free numbers are telephone numbers which can be dialed with no charge to the person placing the call. These numbers allow callers to reach businesses and/or individuals without being charged fa long-distance fee for the call. We currently have Toll-Free 800 dial-in numbers available in the following countries:

• United States
• Canada
• Australia
• Germany
• Singapore
• United Kingdom

How can I get a Toll-Free Dial-in?

Toll-free dial-in numbers are available with any of our Paid Plans. With the Starter Plan, the cost for toll-free dial-ins is 10 cents a minute for each caller that uses the toll-free number (the rate drops with the Plus and Pro plans). The Starter Plan also includes 100 toll-free & premium international minutes each.

Note: it is not required that all participants use the same dial-in number, whether it is toll-free or not. All participants can choose their preferred dial-in number, and will connect to the same meeting by entering the unique access code for that room.

The following page will show you a list of our paid plans, any of which provide you with the toll-free option:
https://www.freeconference.com/pricing 

Where can I find my Toll-Free Dial-ins?

RESERVATIONLESS / ON-DEMAND CALLS: Once you have signed up to a paid plan, you will be able to find the toll-free dial-in numbers by clicking on the 'Dial-In Numbers' tab from your account Dashboard. Just type in 'toll-free' in the search bar to see all available numbers. You only need to provide the relevant dial-in number to your callers, along with the access code for your account and let them know when to call in.

Note:  

Depending on your Account Settings i.e. when set to Audio focused the dashboard  will display the 'Dial-In Numbers" tab. If your Account Settings are set to Video focused select the 'View Audio Conferencing details' on your dashboard then select the 'Dial-In Numbers' tab:   Also see FAQ's/Getting Started/ 'Dashboard View Settings' 

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SCHEDULED CALLS: As long as you're subscribed to one of our paid plans, you’ll see the option to add toll-free dial-in numbers to your conference during the scheduling process. Just ensure you select 'Premium 800 Dial-Ins' when booking a call. On the next page, just type 'toll-free' in the search bar to see all available toll-free dial-in numbers. All selected dial-ins will appear on conference invitations and reminder emails.

 

If you are not currently on one of our paid plans, you’ll see the option to upgrade while scheduling your conference. Upgrading from this page will allow for the toll-free option.

 

How much does it cost?

Below are the current pricing plans. Remember, you have the freedom to cancel at anytime. There are no commitments or long-term contracts! At the time of your conference, participants should dial the 1-800 number assigned to the call, entering your access code at the prompt. As the account holder, you’ll incur fees associated with the plan for which you’ve subscribed. Read more detailed information about premium minutes here: What are premium minutes?
 

	Starter	Plus	Pro
FREE Toll-Free Minutes per Month	100	500	750
Overage Fee	10¢ / minute (after 100 minutes have been used)	8¢ / minute (after 500 minutes have been used)	6¢ / minute (after 750 minutes have been used)
Monthly Subscription	$9.99	$24.99	$34.99
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