FAQs

How to stop receiving email reminders for a conference call I no longer attend
At present, there is not a way to 'uninvite' yourself from a conference call you were invited to by another organizer or host. However, we will be...
Sat, 26 Jan, 2019 at 9:08 AM
HIPAA Compliance
Currently we are not HIPAA compliant.  However we do value all customers privacy. We do not share any of your information with third parties and will only p...
Thu, 8 Nov, 2018 at 1:02 PM
Participants Can't See and/or Hear Me
If other participants are unable to hear you or they can not see your video, it may only be that you need to adjust a simple setting within your browser. ...
Mon, 16 Aug, 2021 at 11:45 AM
Security and Privacy
Your privacy and security are important to us. It is a focus of our company to ensure your conferences and personal data are kept secure throughout every st...
Wed, 16 Sep, 2020 at 9:52 AM
Can I have more than one moderator on a Call?
Sometimes it can be advantageous to have more than one moderator on a conference. Having multiple moderators can allow one person to watch for questions or ...
Thu, 30 Apr, 2020 at 11:31 AM
Dashboard view settings
Go to Settings > Account Settings to adjust your dashboard view VIDEO FOCUSED DASHBOARD Designed for hosts who have most of their participants con...
Mon, 14 Mar, 2022 at 7:49 AM